Metro Pcs Bill Pay | Guide to Pay Your Metro Bills Online

Metro PCS bill pay has made easy due to introducing various new methods to pay its bill. Metro PCS which is now known as Metro by T-Mobile or simply Metro is an American prepaid wireless service provider and brand. It is owned by T-Mobile US and is considered as the fifth largest mobile telecommunications network in the United States. Metro is currently offering a selection of 31 smartphones and four data plans.

As compared with other prepaid brands that offer services on physical locations and online, it conducts its operations on their physical store locations only. The following section will enlighten you with every bit of information regarding Metro PCS Bill Payment.

Metro PCS Bill Pay Online Methods

One can choose from a variety of payment methods designed by Metro PCS to make bill payment more simple, secure and convenient for its customers. Some of these methods are explained below:

Pay Online with ‘My Account’:

One of the fastest and easiest way to pay Metro by T-Mobile bills is through ‘My Account’.

  1. First of all, log in into your My Account on your device (Metro by T-Mobile keep on adding new features on My Account based on users’ feedback).
  2. Then simply use your 8-digit Account PIN or answer your security question. (Both are used when calling Customer Service or making changes in store).
  3. Finally, view your bill, choose your payment method, track your usage and take advantage of other special offers and more.
  4. My Account allows you to pay using debit/credit card or MetroPCS Payment Card. You’ll have the option to store the debit/credit card information in e-Wallet so you won’t have to re-enter it each time you want to use it.

Successful payments are posted to the account within two hours of payment.

Metro Pcs bill pay

Pay your Metro PCS Bill on


Another easy way to pay your bill online is by using AutoPay, it is further explained below:

AutoPay is the easiest way to make your MetroPCS payment because it allows an automatic debit to be made each month to a debit/credit card. AutoPay is a payment method available in e-Wallet in My Account. It is free of cost.

Express Pay:

Metro bill Pay can also be done using Express Pay. It lets you pay your bills without signing in to My Account. You’ll have the option to save the debit/credit card information used in Express Pay to an e-Wallet at the end of your transaction. If you elect to not do that, you WILL have to re-enter the information the next time you use it.

One of the biggest benefit of using Express pay is that it is Free of cost and will pay your bill without any additional charges. It also processes your payment immediately while other methods take two fine hours to provide confirmation of your payments.

Pay Metro Bill through Phone

Metro by T-Mobile also allows its users to pay their bill through phone. One can pay their bill by using following steps:

  • Either Dial *99 to pay through our automated system.
  • Or Dial 888-8metro8 for Customer Service to pay your bills.
  • Another method to pay Metro Bills through phones is by using the My Metro app for debit/credit card payments (My Metro App is available on both IOS and Android Devices, all you need is to install this app and sign in, after this you can pay your bill from anywhere you want).

Pay in person

Metro bills can also be paid in person through Metro PCS Stores on preferred locations. Some of the metro stores that accept payments are named below:

  1. Metro PCS store
  2. Store payment machine
  3. Metro PCS store drop box
  4. Authorized Payment Center

Pay through Mail

One can pay their Metro bill through Mail by Mailing your payment to the following address:

Metro PCS Wireless, Inc. PO Box 5119 Carol Stream, IL 60197-5119

Note: Please write your service account number on your check.

Frequently Asked Questions

Can I pay for more than one month at a time?

Yes. You can Always pay in advance for as many months as you wish for all account types. Your account balance will reflect a credit until it is time to make another payment. During the time that your account has a credit balance, you will not receive a text message payment notification, since no payment is due.

Why do I need to keep the confirmation text message once I make a payment?

One must save the confirmation text and number in case for future quarries

What happens if I forget to pay?

If someone forget to make their payment by their due date, their service will be temporarily suspended until a payment is made. Late payments may result in fewer days of service that month. If you don’t make a payment for two consecutive due dates, your service will be disconnected and your phone number may be given away.

Can I cancel a payment I submitted?

No, one cannot cancel his/her payments after submitting them.

Do I have to use the online payment service?

No. The online payment service is only offered for customers’ convenience (specially in these times) one can always use other payment options that are available to MetroPCS customers.

How will I know when to make a payment?

Each month you will receive a text message on your phone showing how much you owe, your account number and payment due date. One can always log into My Account to view their statements.

Is there a grace period for making payments?

In order to ensure continued use of your Metro PCS service, you must pay for the service by your due date. If you do not pay for your service by the due date, your service will be suspended until the payment is made. If you don’t make a payment for two consecutive due dates, your service will be disconnected and your phone number may be given away.

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